COVID-19 Shipping Information.
Stargazer is continuing to dispatch orders but there may be some delivery delays with the courier services.
DPD will not be asking for signatures during this time. This is to minimise contact.
Shipping to Italy, Germany or Spain
Please note due to the current COVID-19 situation there will be delays to deliveries in these countries.
In Italy, DPD cannot deliver to certain postcodes due to the lockdown.
For further information please see the international DPD bulletin page. https://www.dpd.co.uk/content/products_services/covid-19-bulletins.jsp
UK Standard Delivery (by courier) is £4.00.
EU Standard Delivery (2-5 day delivery see list of countries covered) is £8.00.
America and Canada are shipped with Courrier (5-7 day delivery) cost is based on weight.
Rest of the world with Royal mail, cost and delivery time dependent on location and weight. you also have the choice of tracked or non tracked (standard service) and delivery times are usually about 2 weeks to most locations but can be anything upto 4 weeks so please bear that in mind when making your purchase.
We ship using DPD for shipping. DPD deliver Monday to Friday from 9.00am to 6.30pm. You will receive an email from DPD that your goods have been dispatched with a tracking number and a hour delivery window.
Please ensure that that someone is onsite to accept and sign for your delivery. If there is no signatory present DPD will not deliver the parcel.
For off shore and remote areas including Northern Ireland, Highlands, Isle of Man, Isle of White, Channel Islands, Alderney and Scottish Islands delivery may take 2-3 working days. All products are subject to availability.
Please note that you may be liable to pay import customs fees into your country from the United Kingdom.
Shipping to a P.O. Box
We cannot deliver to a P.O. Box as they do not sign for the delivery.
European Union countries we deliver to with DPD (the rest are delivered with Royal Mail).